Client Support
This page explains how current and prospective clients can reach Stacks Sales and Consulting, what we cover through support, and how quickly you can expect to hear back.
How to get help, and what to expect
How to get help, and what to expect
Client Support
This page explains how current and prospective clients can reach Stacks Sales and Consulting, what we cover through support, and how quickly you can expect to hear back.
How to Reach Us
- Email: rob@wantstacks.com
- Phone: 435 705 6555
- Book time directly through the scheduling link on our Contact page
What We Support
- Questions about an active consulting engagement (sales systems, training, or audits)
- Scheduling or rescheduling calls and sessions
- General questions about our services
Response Times
- Email: within 1 business day
- Phone messages: within 1 business day
- Active client priority requests: same business day when possible
What's Outside Support Scope
- New service proposals — these go through a discovery call rather than the support channel
- Legal or contractual questions — see our Terms & Conditions, or contact us directly
If You Haven't Heard Back
If more than 2 business days pass without a response, please follow up directly with Robert Lawrence or Ian Memmott.
Office Hours
Monday–Friday, 9:00 AM–5:00 PM MT.